Returns & Exchanges

At Delilah, we want you to love your beauty routine, which is why we offer a 30-day window for returns or exchanges on all products. If a shade or formula isn't the perfect fit, we are here to make it right with a seamless resolution process.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.

3

Pack with Care

Place the items in their original packaging to ensure they are protected during transit and drop the package off at any authorized carrier location.

4

Receive Your Refund

After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing