Frequently Asked Questions

Everything you need to know about your beauty journey with delilah.

Are delilah products cruelty-free?

Yes, we are committed to ethical beauty. All delilah products are 100% cruelty-free and we never test on animals at any stage of production.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We want you to love your glow. If you are not satisfied, you can return gently used products within 30 days of purchase for a full refund or exchange.

Do you offer international shipping?

Currently, we ship to the US, Canada, and select European countries. Shipping rates and delivery times vary by location and are calculated at checkout.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.